Returns Policy

The Applicant agrees that;(a) this Agreement represents the entire Agreement between the Applicant and Askari Electric (Pty) Ltd (hereinafter referred to as “the Company”);(b) the terms and conditions contained herein represents and constitutes the entire terms and conditions to any Agreement between the Applicant and The Company;(c) no alterations or additions or variations to any term or condition of this Agreement may be effected unless agreed to by both parties, reduced to writing and signed by the Applicant and a duly written authorized representative of the Company except for where otherwise provided in this terms and conditions;(d) these terms and conditions will govern all future and existing contractual relationships between the parties, in any form, manner or place;(e)these terms and conditions are applicable to all existing debts and future debts between the parties;(f) this agreement consisting of the terms and conditions contained herein is final and binding and is not subject to any suspensive or dissolutive conditions;(g) any conflicting terms and/or conditions stipulated by the Customer are expressly excluded and the Applicant acknowledges that by entering into an agreement (of any kind whatsoever) with the Company shall be governed by these terms and conditions and the Customer consents to such terms and conditions freely without any inducement to enter into such agreement with such terms and conditions;(h) these terms and conditions supersedes all previous terms and conditions of any agreement/s without prejudice to any securities or guarantees held by the Company; and (i)these terms and conditions apply to all servants, subcontractors or agents of the Company.

  1. CHANGE OF ADDRESS The Applicant and I undertake to notify the Company immediately in writing of any changes of address.
  2. CHANGE OF OWNERSHIIP IN THE APPLICANT The Applicant undertakes to notify the Company in writing within 7 (seven) days af any change of the ownership of the Applicant. The Applicant acknowledges that upon any change of ownership in the Applicant any outstanding amount whether due

    or not shall be deemed to be immediately payable by the Applicant to the Company.

  3. PRODUCT WARRANTY.
    3.1: Subject to any applicable law, any goods sold to the Applicant will carry a twelve-month manufacturer’s warranty from the date of sale, against latent manufacturing defects only and no other liability shall arise on the part of the Company for any representation or warranty made or alleged to have been made at any time in respect of the goods sold by the Company to the Applicant. 3.2 The lifespan of the goods sold by the Company, is an approximate estimate only and the warranty period relating to such goods shall be the applicable period for the purposes of any claim by the Applicant. 3.3 Subject to applicable law, the Company’s liability in respect of any valid warranty claim based on defective goods shall be limited to repairing or replacing such defective goods at the discretion of the Company during any warranty period, provided that such defective goods are returned to the Company in their original state and at the Applicant’s cost, within the applicable warranty period. In circumstances where the goods are not manufactured by the Company, the Company’s liability shall in no circumstances be extended beyond any corresponding liability of the manufacturer or supplier of such goods to the Company.
  4. PROPSAL TO RETURN NON-DEFECTIVE GOODS TO THE COMPANY.
    14.1: In circumstances where the Applicant wishes to return non-defective goods to the Company for credit, the Company may, in its sole and absolute discretion (subject to applicable law), agree to the return of such goods subject to the goods being new, unused, in their original packaging and in saleable condition. The Applicant shall be obliged to provide written proof of having purchased the goods from the Company.
    14.2: Subject to applicable law, the Company shall be entitled to a minimum of 20% handling fee for goods which are returned for credit.
    14.3: Notwithstanding the prevailing price of the goods at the time that they are returned to the Company, the price reflected on the Applicant’s proof of purchase shall be the price credited by the Company to the Applicant for the return of the goods, less the handling fee.